Privacy Policy

What we collect

When you send a consultation, quote, general or partnership request, we collect the information you enter:

• Your full name, mobile number and email address.
• Your company name (optional for general requests).
• The service you are interested in and any details you choose to write in the message field.
• The page the request was sent from and the date and time it was received.

How we use it

• To respond to your request and contact you about it by phone, WhatsApp or email.
• To prepare a consultation or quote and follow up your request internally.
• To keep a record of our correspondence with you.

We do not sell your personal data or use it for advertising, and we do not send marketing messages without your consent.

Who can see it

Your request is stored in our internal enquiry system and can only be seen by authorised members of our team who handle it. It is hosted with the cloud service providers that run this website and its database, who process it on our behalf. We only disclose personal data to others where the law requires it.

How long we keep it

We keep enquiry data for as long as needed to handle your request and any work that follows from it, and to meet our legal obligations. You can ask us to delete it at any time (see below).

Cookies

This website uses one cookie for visitors, which remembers the language you chose (Arabic or English). It does not use advertising or analytics cookies. Staff sign-in pages use an additional session cookie that is only set after signing in.

Your rights

You can ask to access the personal data we hold about you, to correct it, or to have it deleted, and you can withdraw your consent to being contacted. To make a request, contact us using the details below.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.